Journal

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How to Build a Client Onboarding Process That Impresses Every Time

How to Build a Client Onboarding Process That Impresses Every Time

First impressions matter. Your onboarding sets the tone for the entire relationship. I learned this the hard way. When I first started, it was:• A quick email• “Let me know if you have questions”• And off we went Chaos. Now every client gets: • A welcome...
What I fix first when I take on a new client

What I fix first when I take on a new client

When a new client comes on board, they often expect the first thing we’ll look at to be content ideas. What to post.How often to post.Which formats to use. That almost never comes first. Before any content is planned or scheduled, there are a few foundational things...
When You Should Consider Outsourcing Your Marketing

When You Should Consider Outsourcing Your Marketing

You don’t have to do everything yourself. I know that’s hard to hear when:• You’re bootstrapping• You’re a control freak (hi 👋)• You think no one will “get it” like you But there comes a point where: You’re spending hours on contentYou’re still unsure what to...
Navigating GDPR Compliance in Website Design for UK Businesses

Navigating GDPR Compliance in Website Design for UK Businesses

The General Data Protection Regulation (GDPR) came into effect on 25th May 2018. GDPR is a data protection framework that seeks to provide individuals with greater control over their personal data. GDPR compliance is essential for companies of all sizes, particularly...

Local SEO Strategies: Boosting Visibility for Small UK Businesses

Local SEO Strategies: Boosting Visibility for Small UK Businesses

In today's digital age, it is essential for small businesses to have an online presence and optimise their website for search engines. However, with the rise of location-based searches, it has become evident that businesses need an effective local SEO strategy to...

Amazing Ways Small Business Owners Can Use AI for Content Creation

Amazing Ways Small Business Owners Can Use AI for Content Creation

Content creation can be a daunting task, especially for small business owners who often wear many hats. However, with recent advancements in artificial intelligence (AI), content creation has become more accessible and efficient. AI can assist small business owners in...

Does it matter where you work?

Does it matter where you work?

Alright alright, we’re midway through 2023 so nobody needs me to weigh in on the ‘Can we really Work from Home?’ debate. But I want to get even more specific that that. I think we’ve established now that no, we don’t need to be sat in a fancy office all day to be...

Crafting Compelling Content: A Guide for UK Small Businesses

Crafting Compelling Content: A Guide for UK Small Businesses

Small businesses all over the UK are constantly seeking for ways to grow their brand and retain customers. One of the easiest and affordable marketing strategies is content marketing. However, before you can win over new customers through content, you have to make it...