Journal

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How to Build a Client Onboarding Process That Impresses Every Time

How to Build a Client Onboarding Process That Impresses Every Time

First impressions matter. Your onboarding sets the tone for the entire relationship. I learned this the hard way. When I first started, it was:• A quick email• “Let me know if you have questions”• And off we went Chaos. Now every client gets: • A welcome...
What I fix first when I take on a new client

What I fix first when I take on a new client

When a new client comes on board, they often expect the first thing we’ll look at to be content ideas. What to post.How often to post.Which formats to use. That almost never comes first. Before any content is planned or scheduled, there are a few foundational things...
When You Should Consider Outsourcing Your Marketing

When You Should Consider Outsourcing Your Marketing

You don’t have to do everything yourself. I know that’s hard to hear when:• You’re bootstrapping• You’re a control freak (hi 👋)• You think no one will “get it” like you But there comes a point where: You’re spending hours on contentYou’re still unsure what to...
Planning Ahead vs Posting in the Moment: How to Find the Right Balance

Planning Ahead vs Posting in the Moment: How to Find the Right Balance

Social media management is a critical aspect of digital marketing—and one that often requires juggling multiple priorities. Should businesses plan content ahead or take a more spontaneous, in-the-moment approach? The truth is, both strategies have their merits, and...

How Much is Too Much to Share with Personal Content?

How Much is Too Much to Share with Personal Content?

Sharing personal content on social media has become a common way to connect with audiences, build trust, and humanise your brand. Whether you’re in Lincolnshire, Sleaford, or beyond, your followers appreciate a glimpse into the life behind the business. But how much...

5 Marketing Myths That Could Be Holding Your Business Back

5 Marketing Myths That Could Be Holding Your Business Back

Marketing plays a vital role in business growth, but with so much information out there, it’s easy to fall for advice that might lead you astray. Believing in marketing myths can prevent your business from reaching its full potential, particularly when it comes to...

How to Align Your Marketing Strategy with Your Business Goals

How to Align Your Marketing Strategy with Your Business Goals

Creating a marketing strategy is one thing; creating one that aligns seamlessly with your business goals is another. When your marketing and business objectives are in sync, magic happens. You see better results, your efforts feel purposeful, and, most importantly,...

The PSYCHOLOGY behind a great marketing campaign

The PSYCHOLOGY behind a great marketing campaign

A truly great marketing campaign doesn’t just sell—it connects. It resonates with the audience on a deeper level, tapping into emotions, desires, and behaviours to leave a lasting impact. At Trax Media Co., we’ve seen first-hand how understanding the psychology behind...

Why You Should Be Focusing on Case Studies for Your Website

Why You Should Be Focusing on Case Studies for Your Website

If you’re aiming to grow your business and build trust with potential customers, adding compelling case studies to your website is a step in the right direction. For businesses in Lincolnshire, Sleaford, and beyond, case studies are a powerful way to showcase your...

How to Get All of Your Marketing Efforts Working Together

How to Get All of Your Marketing Efforts Working Together

Marketing can sometimes feel like juggling multiple balls in the air. Between managing your website, running social media campaigns, sending out emails, and focusing on SEO, it’s easy to feel scattered. However, true success comes when all your marketing efforts work...

5 Ways to Dominate Local SEO

5 Ways to Dominate Local SEO

Local SEO is essential for businesses looking to attract nearby customers and grow their presence in the community. Whether you're based in Lincolnshire, Sleaford, or another local area, optimising your online visibility can help you stand out and connect with the...

How to Write Subject Lines for Your Emails That Drive Opens

How to Write Subject Lines for Your Emails That Drive Opens

When it comes to email marketing, the subject line is arguably the most important part of your message. It’s the gateway that determines whether your email gets opened or ignored. A well-crafted subject line can make the difference between a thriving campaign and one...