Journal

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How to Educate Your Clients (Without Sounding Like a Teacher)

How to Educate Your Clients (Without Sounding Like a Teacher)

I used to over-explain everything. Like… EVERYTHING. I’d send long voice notes, detailed emails, screenshots with arrows pointing at things. Helpful? Yes. Overwhelming? Also yes. What I learned is this:People don’t need all the information.They need...
9 Tools Every Small Business Should Use for Better Marketing Workflows

9 Tools Every Small Business Should Use for Better Marketing Workflows

You don’t need fancy tech.Just smart systems. 1. Canva For:• Graphics• Carousels• Branding Easy. Fast. Professional. 2. Meta Business Suite Schedule:• Instagram• Facebook Free and reliable. 3. Google Drive Store:• Content ideas• Brand assets• Client docs Everything in...
The 3 post types every service business should be using

The 3 post types every service business should be using

One of the biggest reasons content feels hard is because business owners think they need to constantly come up with new ideas. New angles.New formats.New inspiration every week. In reality, most service businesses only need a small number of post types to work well on...
How to Juggle All of the Marketing Tasks on Your To-Do List

How to Juggle All of the Marketing Tasks on Your To-Do List

Managing a busy marketing to-do list can sometimes feel like spinning plates—just as you focus on one task, another demands your attention. From planning social media campaigns to analysing data or creating content, marketing involves a wide range of responsibilities...

Getting a job was the best thing that ever happened to my business…

Getting a job was the best thing that ever happened to my business…

It may seem a bit backwards, and when I first started Trax Media I had a job and was working tirelessly to build my business up enough for me to quit. But 7 years on, here I was starting my first day at ‘work’. Now, in the interest of full transparency, it’s not an...

How Often is Too Often to Rebrand Your Business?

How Often is Too Often to Rebrand Your Business?

Rebranding can be an exciting opportunity for a fresh start, allowing businesses to refine their image, connect with new audiences, or better align their goals with their brand story. However, rebranding isn’t a decision to take lightly. Done too often, it can confuse...

Set Boundaries for your business

Set Boundaries for your business

I don’t often do content for my fellow Social Media Managers, not because I don’t love you - but mainly because I tried the whole ‘coaching other SMMs’ thing in 2021 and it just didn’t sit well with me. However after 7+ years as a business owner and over 13 years...

How To Train Your Client

How To Train Your Client

I was talking with my good friend Hollie the other week, who also owns a business (side note: get yourself friends who own businesses, they just get it on a whole other level) and we joked about having a train our clients when it got me thinking... that's not actually...

Are You Overcomplicating All of Your Ideas?

Are You Overcomplicating All of Your Ideas?

When you’re bursting with creativity and enthusiasm, it’s easy to get swept up in complex ideas. However, without realising it, you might be making things more complicated than they need to be. Overcomplicating ideas can slow you down, increase costs, and even prevent...