Journal

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How to Build a Client Onboarding Process That Impresses Every Time

How to Build a Client Onboarding Process That Impresses Every Time

First impressions matter. Your onboarding sets the tone for the entire relationship. I learned this the hard way. When I first started, it was:• A quick email• “Let me know if you have questions”• And off we went Chaos. Now every client gets: • A welcome...
What I fix first when I take on a new client

What I fix first when I take on a new client

When a new client comes on board, they often expect the first thing we’ll look at to be content ideas. What to post.How often to post.Which formats to use. That almost never comes first. Before any content is planned or scheduled, there are a few foundational things...
When You Should Consider Outsourcing Your Marketing

When You Should Consider Outsourcing Your Marketing

You don’t have to do everything yourself. I know that’s hard to hear when:• You’re bootstrapping• You’re a control freak (hi 👋)• You think no one will “get it” like you But there comes a point where: You’re spending hours on contentYou’re still unsure what to...
Balance vs Harmony

Balance vs Harmony

Right, this one is hard to word correctly so bear with me. For a long time I felt as though we were all being pushed towards this perfectionist idea of finding balance in our lives. The notion that every day, week, month should be proportionally balanced between the...

The Essentials of User-Friendly Website Design for UK Small Businesses

The Essentials of User-Friendly Website Design for UK Small Businesses

As a small business owner in the UK, you know that having a website is essential for staying competitive in today’s digital age. However, simply having a website is not enough. Your website needs to be user-friendly to attract and retain visitors. User experience (UX)...

Dead Giveaways You’re Using AI to Create Your Content

Dead Giveaways You’re Using AI to Create Your Content

Artificial intelligence (AI) has revolutionised the way companies create content for their websites and blogs. However, it's important to ensure that your audience trusts you and believes in the authenticity of your content. There are some dead giveaways that your...

Building a Strong Social Media Presence: The Best Platforms

Building a Strong Social Media Presence: The Best Platforms

We live in a digital age, where social media has become an essential tool for businesses of all sizes. For small businesses, in particular, having a strong social media presence can make all the difference in boosting brand awareness, driving sales, and building a...

Effective Strategies for Localised Social Media Marketing in the UK

Effective Strategies for Localised Social Media Marketing in the UK

Social media marketing is the most cost-effective way to boost your brand presence, engage with customers and increase sales. However, without proper targeting, your social media campaign may miss the mark. Especially when it comes to local businesses, you must cater...

Top 10 Emerging Social Media Trends in the UK for 2024

Top 10 Emerging Social Media Trends in the UK for 2024

Social media is a constantly evolving landscape, with new platforms, features, and user behaviours emerging all the time. As a small business owner in the UK, staying on top of these trends is essential to ensure that you're making the most of your social media...

REELS REELS REELS

REELS REELS REELS

🤳🏼REELS, REELS, REELS Honestly, I was up in the night trying to think how to help you out and word this one! The first question you have to ask yourself is - why do I feel I need to be doing them? If you truly hate them, can't get your head around them, then is it...